Company: AO (American Income Division)
Location: Virginia Beach, VA 23452
Work Arrangement: 100% Remote (U.S. Residents Only)
Are you looking for a career that offers flexibility, professional growth, and the opportunity to make a meaningful impact?
AO is seeking motivated, service-oriented individuals to join our team as Virtual Insurance Specialists . In this role, you'll work directly with clients who have requested information about their benefits, helping them understand their coverage options while providing exceptional customer service and ongoing support.
Whether you're beginning a new career or bringing experience in customer service, client relations, healthcare, retail, hospitality, or sales, we provide the comprehensive training, mentorship, and support needed to help you succeed.
No prior insurance experience is required.
For more than 70 years , AO has proudly served working families by providing supplemental life, accident, and health benefits to members of labor unions, credit unions, associations, and their families.
As part of the Globe Life family of companies, we are committed to helping families protect their financial future while creating rewarding career opportunities through mentorship, leadership development, and performance-based advancement.
As a Virtual Insurance Specialist , you'll serve as a trusted resource for clients by helping them understand their available benefits and providing exceptional service throughout the client experience.
Meet with clients through Zoom and phone appointments
Answer questions regarding available benefits and coverage options
Explain products, services, and policy information clearly and professionally
Assist clients with applications, enrollment, and policy updates
Provide ongoing customer support and follow-up communication
Build long-term client relationships through trust, professionalism, and exceptional service
Maintain accurate client records and documentation
Participate in structured virtual training and mentorship
Attend leadership development workshops and coaching sessions
Stay current on products, compliance requirements, and industry best practices
Develop communication, customer service, and leadership skills
Collaborate with a supportive remote team
Work from anywhere within the United States
Flexible scheduling options
No commuting
Modern virtual work environment
Weekly compensation
Performance-based bonuses
Leadership incentives
Recognition programs
No prior experience required
Structured onboarding
Weekly coaching and development
Leadership mentoring
Ongoing professional growth opportunities
Performance-based promotions
Leadership development programs
Promotion from within
Long-term management opportunities
Medical reimbursement program for qualifying representatives
Company-supported life insurance
Residual income opportunities through client renewals
Union-supported work environment
Leadership conferences and incentive travel
Advanced virtual technology and collaboration tools
Successful candidates typically demonstrate:
Excellent communication and interpersonal skills
Strong customer service and relationship-building abilities
Positive attitude and willingness to learn
Self-motivation and accountability
Ability to work independently in a remote environment
Strong organizational and time-management skills
Professionalism and attention to detail
Adaptability and a commitment to continuous improvement
Experience in any of the following areas is beneficial:
Customer Service
Insurance
Client Relations
Healthcare
Retail
Hospitality
Sales
Administrative Support
Call Center Operations
No insurance experience is required. We provide comprehensive training and mentorship for motivated individuals who are ready to build a rewarding career.
At AO, we believe your career should support your life—not compete with it.
Our culture is built around:
Professional mentorship
Leadership development
Work-life flexibility
Team collaboration
Performance-based advancement
Helping working families protect what matters most
You'll join a supportive organization where your growth is encouraged, your achievements are recognized, and your long-term success is our priority.
Must be at least 18 years of age
Must be legally authorized to work in the United States
Must be physically located within the United States
Computer or laptop
Reliable high-speed internet connection
Webcam and microphone capability
Quiet, professional workspace
Qualified candidates will complete a brief career overview before scheduling a live Zoom interview with our hiring team.
All interviews are conducted virtually through Zoom for convenience and accessibility.
If you're looking for a flexible remote career where you can help families, grow professionally, and enjoy long-term advancement opportunities, we'd love to hear from you.
Apply today and begin building a rewarding future with AO.
Important Information About This Opportunity
This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.
Candidates selected to move forward should be prepared to:
• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense
No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.
This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.
American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.
Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.
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