Job Description

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Shift: Full - Time

Pay: $11-$15 an hour We are looking for experienced call center representatives with the ability to work 40 hours per week. As a call center customer service rep you will be the voice of leading brands and will speak directly to their customers to service and/offer product and services. At Aucera we look for individuals with maturity, diversity and experience. Our Agents come to us with a foundation of life experiences and knowledge that may include work-related activities, family responsibilities as well as academic achievement. Those experiences make the best agents and are valued assets that we recognize and respect. Our Agents are treated as equals in experience, knowledge and are encouraged to actively participate from the beginning. Benefits Here's just some of what we have to offer for our Full - Time customer service representatives:

• Competitive compensation - base salary + incentives - $11-$15/hr.
• Permanent schedules with a weekend requirement
• Flexible pay: direct deposit with daily and weekly options
• Healthcare coverage and 401K
• Paid on-the-job training

Job Requirements The duties and attributes that make a great customer service agent include:

• 6 months of previous call center experience and customer service experience
• Data entry, key stroke accuracy
• Ability to multitask and toggle between multiple screens/systems
• Must be able to maintain a permanent full time, 40 hr./wk schedule.
• Must be dependable, reliable, with a strong attention to detail
• High School diploma or GED equivalency
• Confident and capable of upselling

WFH After 90 days with the below:

• Ability to connect to High-Speed Internet at your primary residence.
• Able to connect directly to router with Ethernet cable
• Must have a dedicated work space during working hours free of outside noise and distraction
• Minimum network speed of:
• 25 Mbps download speed
• 10 Mbps upload speed

ABOUT AUCERA: Founded in 1957 and headquartered in Mahwah, NJ we are one of the nation's largest privately owned dedicated domestic call center companies with 19 call centers located throughout the United States. At Aucera, YOU are the Difference! Apply now! WE ARE AN EQUAL OPPORTUNITY EMPLOYER We consider applicants for all positions without regard to race, color, religion, creed, gender, age, national origin, disability, which can be reasonably accommodated without undue hardship, veteran status, or any other legally, protected classification.

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